Salcedo One Center Salcedo St, Legaspi Village, Makati 1229

Pricing

At 247CSR, we understand that cost efficiency is crucial to your business success. That’s why we are committed to providing pricing that is not only transparent but also extremely competitive on a global scale. Our tailored pricing strategies are designed to deliver the highest value for your investment.

Explore our various role types, each structured to meet diverse business needs while maximizing your budget.

We offer flexible BPO pricing options that can be customized based on the level of support you require. Choose from a variety of bill rates designed to match your specific operational demands and budget.

OUR RATES

SUPPORT ROLES	OUR RATES
SUPPORT ROLES	SUPPORT ROLES	Hourly Rate per Person (USD)
Customer Service Representative - Voice Handles inquiries and complaints via phone, email, or chat	$6 - $8
Customer Service Representative - Non Voice Handles inquiries and complaints via phone, email, or chat	$4 - $6
Data Entry Operator Enters data into databases, ensuring accuracy and speed	$5 - $7
Technical Support Specialist Provides technical assistance for products or services, handling complex issues	$8 – $10
Human Resources Specialist Human Resources Specialist Manages hiring, training, and employee relations	$9 - $11
Virtual Assistant Provides personalized and/or dedicated remote administrative, technical, and business support	$6 - $8
Custom Role	Contact us
	Inquire Now

Additionally, take advantage of our 247CSR promotional BPO packages, which bundle hours at a discounted rate, complete with additional perks. These packages are crafted to give you more value and enhanced services, allowing you to enjoy premium support while optimizing your investment.

Explore our BPO pricing options today to find the perfect fit for your business’s growth and success!

$ 400 Monthly

Up to 300 customer service incidents ($1.00 for each incident in excess)
Inbound and outbound call handling
Basic data entry services
Email support
Weekly performance reports
24/7 support availability
Shared Support (All Agents in Shared Support Group)

$ 1000 Monthly

Up to 900 customer service incidents ($1.00 for each incident in excess)
Inbound and outbound call handling
Live chat support
Data entry and management
Email support
Bi-weekly performance reports
24/7 support availability
Access to dedicated account manager
Option for one dedicated team member w/ Support from Shared Group

$ 2000 Monthly

Up to 1,800 customer service incidents ($1.00 for each incident in excess)
Inbound and outbound call handling
Live chat support
Email support
Comprehensive data entry and management
Weekly performance reports with detailed analytics
24/7 support availability
Quarterly business review meetings
Access to dedicated account manager
Option for dedicated team of three (3) team members

Popular

Areas of Cost-Savings

Outsourcing to 247CSR can offer significant cost savings for businesses, primarily due to the lower cost structure in the region compared to the U.S., Canada, and Australia. Here’s a breakdown of some of the key areas where companies can save money:

Labor Costs

Lower wages due to the economic differences, providing significant savings on payroll.

Recruiting Costs

Reduced costs for advertising, screening, and interviewing as the outsourcing provider manages these processes.

Overhead

Savings on commercial property costs and maintenance due to reduced need for physical office space.

Equipment & Facilities

No need to invest in office equipment and IT infrastructure, as these are provided by 247CSR.

Utilities

Reduction in expenses for electricity, water, and internet, managed by 247CSR.

Training Costs

Lower expenses on training programs, which are typically handled by 247CSR.

These cost-saving factors can significantly reduce operational costs, enabling businesses to allocate resources more efficiently.