About Our Company
247CSR proudly stands at the forefront of the global Business Process Outsourcing (BPO) industry, driven by our dual-office strategy in the Philippines. Our corporate headquarters in Makati, Metro Manila, serves as the nerve center for strategic planning and client engagement, while our main operations center in Batangas City harnesses the exceptional local talent to deliver exceptional outsourcing services.
Makati, being the country’s premier business district, offers us strategic advantages with its access to a diverse pool of professional talent and state-of-the-art business infrastructure. This location enables us to stay closely connected with the pulse of global business trends and maintain robust relationships with our clients in major economic hubs.
Our operations center in Batangas City is essential to our service delivery, where the commitment and resilience of the local workforce are key to our operational excellence. The cultural richness of Batangas, combined with the modernity of Makati, creates a dynamic balance that enriches our service offerings and organizational culture.
Brief History
Founded in 2005 in the bustling heart of Makati, Philippines, 247CSR began as a small startup with a big vision: providing superior customer support solutions around the clock with competitive pricing. Recognizing the potential of the Philippines as a global BPO powerhouse, our founders set out to build a company that blended the local workforce’s exceptional service orientation with BPO best practices from around the world.
Over the years, 247CSR has expanded its services beyond customer support to include back-office processing and specialized business solutions, catering to a diverse range of industries from the U.S., Canada, and Australia. Today, with additional two operations facilities in Batangas and a robust global client base, 247CSR continues to thrive as a premier provider of BPO services, driven by innovation, efficiency, and an unwavering commitment to client success.
Mission
At 247CSR, our mission is to empower small and medium-sized businesses around the globe with high-quality outsourcing solutions that enhance their operational efficiency and customer satisfaction. We are committed to delivering exceptional service and value through our comprehensive suite of BPO services, leveraging the expertise of our dedicated team. By fostering a culture of integrity, collaboration, and continuous improvement, we strive to build lasting partnerships with our clients, helping them achieve sustainable growth and success in an ever-evolving marketplace.
Vision
Our vision is to be recognized as a leading provider of BPO services for small and medium-sized enterprises globally. We aspire to set the standard for excellence in outsourcing by continuously innovating and adapting to the dynamic needs of our clients.
Sustainability
At 247CSR, we are deeply committed to sustainability and responsible business practices. We understand the importance of environmental stewardship in building a sustainable future and strive to integrate eco-friendly solutions into our operations. At our Batangas facility, we utilize solar panels to supplement our grid power, significantly reducing our carbon footprint and demonstrating our dedication to renewable energy.