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Careers
Discover a World of Opportunities
At 247CSR, we don’t just offer jobs; we offer careers that make a difference. As one of the leading BPO company in Batangas, we empower businesses around the world to succeed. By joining our customer service team, you become part of a dynamic team committed to professional excellence and continuous growth.
Why Work With Us?
We have a great work culture. We believe in fostering an environment where creativity and innovation are rewarded. Our contact center’s team members are encouraged to think big and push boundaries to help our clients achieve unprecedented success. We celebrate the unique perspectives and backgrounds of each team member, creating an inclusive workplace where you’ll feel valued and inspired.
Career growth is important to us. With in-house training programs and mentorship, you will gain invaluable skills and experience. Whether you aspire to lead projects or enhance your technical expertise, your call center career path at 247CSR is in your hands. We offer competitive salaries and work-life balance initiatives that cater to the well-being of our employees and their families.
Working at 247CSR means contributing to projects that have a global impact. From improving client processes to delivering exceptional customer service, your work directly influences your success and the success of major businesses across industries.
How to Apply?
Ready to embark on a fulfilling career journey? View our current opportunities. If you see a role that excites you, fill out the form and join a community of professionals who are driving change in the BPO industry.
Location: Pallocan West, Batangas City
Job Type: Full-Time
Overview:
Join our dynamic team at 247CSR as a Voice Customer Service Representative where you will have the opportunity to make a significant impact on customer satisfaction. We are seeking a proactive and communicative individual to handle customer inquiries, complaints, and support requests via telephone. This role requires a passion for customer service and a commitment to delivering the best solutions.
Responsibilities:
Answer incoming calls and respond to customer’s emails.
Manage and resolve customer complaints.
Provide product and service information to customers.
Research required information using available resources.
Document all call information according to standard operating procedures.
Qualifications:
Excellent verbal and written communication skills.
Proficient in relevant computer applications.
Knowledge of customer service practices and principles.
Superior listening, verbal, and written communication skills.
Ability to handle stressful situations appropriately.
Benefits:
Competitive salary.
Opportunities for professional growth.
Supportive work culture focused on personal and professional growth.
Location: Pallocan West, Batangas City
Job Type: Full-Time
Overview:
As a Non-Voice Customer Service Representative at 247CSR, you will play a key role in supporting our customer service operations without the need for voice interactions. This position is ideal for individuals who excel in written communication and are skilled at resolving issues efficiently. You will handle live chat interactions, email responses, and support ticket management.
Responsibilities:
Respond to customer queries in real-time using live chat.
Manage and respond to customer service emails.
Resolve customer issues using the provided tools and databases.
Ensure all customer interactions are logged and documented.
Work collaboratively with team members to improve customer service processes.
Qualifications:
Strong writing and typing skills.
Experience with CRM software and live chat systems preferred.
Understanding of customer service practices.
Good problem-solving skills.
Detail-oriented with a proactive approach to customer issues.
Benefits:
Competitive salary package.
Opportunities for professional growth.
Supportive work culture focused on personal and professional growth.
Location: Pallocan West, Batangas City
Job Type: Full-Time
Overview:
We are seeking a meticulous and detail-oriented Data Entry clerk to join our dynamic team. The ideal candidate will be responsible for accurately inputting data into our database systems, maintaining the integrity of our information, and contributing to our data management and analysis efforts.
Responsibilities:
Accurately input, update, and maintain data across various platforms and databases.
Review data for errors or inconsistencies, and ensure all data is entered correctly.
Collaborate with other teams to support data needs.
Adhere to data integrity and security policies to protect sensitive information.
Qualifications:
Proven experience in data entry, data analysis, or a similar role.
Strong attention to detail and commitment to accuracy.
Excellent typing skills with a high level of proficiency in data entry software.
Good organizational and time-management abilities.
A team player with excellent communication skills.
Benefits:
Competitive salary package.
Opportunities for professional growth.
Supportive work culture focused on personal and professional growth.
We look forward to welcoming you to our team and growing together at 247CSR!